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Have a question that isn't answered here? Drop a note to memberservices@caves.org.

How do I login to the new membership site?

Visit the Login Page (or use the form on the right!). your username is NSS followed by your NSS number, and your initial password is your zip code.

For example: Joe Caver with NSS# 123 and zipcode 90210 logging in to the new membership site.

Username: NSS123
Password: 90210

After logging in you can reset your password.

How do I login to the old membership site?

The old membership site is still online while we transition content to the new site. You can access the old site by visiting Member Central and using your NSS number as your username, and zip code as your password.

For example: Joe Caver with NSS# 123 and zipcode 90210 logging into the old membership site.

Username: 123
Password: 90210

 

How do I sign up for a family membership?

Family Memberships must be sponsored by an NSS member with a full membership. To sign up for a family membership have your sponsor login to the members site and access the subaccount page. The subaccount page has a signup link that can be used to allow a member to register as a subaccount (family member) under your NSS account.

 

How do I sign up for a Cave Diving Section (CDS) membership through the NSS?

The Cave Diving Section (CDS) has been added as a Member Group in the Membership Portal, and CDS dues are billed as a part of group membership. To join the CDS, register or renew as an NSS member and then join the CDS group. You will be billed separately for your CDS membership.

Where can I find my membership and renewal information?

In the member portal click the dropdown below your name (in the header) and click Account+Settings. Click Payment & History on the left hand side, and select the membership tab. Alternatively, click here.

Where can I update my address or contact information?

In the member portal click the dropdown below your name (in the header) and click Account+Settings. Click Profile.

Member Search is returning results for different states

Member Search will match against all keywords supplied in the search, so a search for the phrase Virginia will return results for Virginia and West Virginia. If you just want results for Virginia, enclose the word in double quotes like "Virginia".

How do I get administrative access to my Grotto's group page?

If you are a leader in your grotto and you'd like administrative access to your grotto's group page, please send an email to memberservices@caves.org. Be sure to include your grotto's name and your position in the grotto.

How do I find my membership card?

You can find an electronic copy of your membership card at https://members.caves.org/my-card. Alternatively you can access it in the membership area by going to Account & Settings > Payments & History > Membership > and clicking "View/Print my Membership Card."